Policies and FAQ
1. Do I have to have a table to get a massage?
We highly recommend you have your own personal massage table for your sessions. We believe in long-term care and want you to have the cleanest and purest session space that is just for you -- which starts by having your own table.
If you don't have a table, Ann will provide one for only your first session (those only 50 minutes or more) for a small traveler's fee. If you choose to work with Ann, we require you to have your own personal table. We do have a variety of massage tables we can recommend to you!
2. How do I make an appointment?
To book an appointment, simply email us at 44sunsetnyc@gmail.com with your full name, phone number and address and we will call you to set up your appointment! To reserve your appointment, you must place a 15% deposit.
3. What happens if I have to cancel an appointment?
We know plans change, which is why we offer a 24-hour cancellation policy. Cancel your appointment within 24 hours of the start time and we will issue a full-refund. If you do not cancel within 24 hours and cannot make your appointment, you will get a partial refund and receive 75% of your total appointment cost.
4. How do I pay for my sessions?
We accept payments via Venmo, Zelle or cash
5. Confidential Intake Form:
In order to give you the best possible experience, we need you to tell us a little bit about yourself. Download our General Intake Form, complete it before your session and bring it with you to your appointment. We can also provide it for you to fill out during your visit. If you are getting a facial, please download and complete the Facial Form as well.